What do the water filters do?
How often do the filters need changing?
How far can the coolers be plumbed in from the Mains supply?
How easy is it to install a plumbed in water cooler?
Why mains filtered water?
How are the coolers installed?
How are the coolers cleaned?
Do you sell bottled water coolers?

What do the water filters do?
Our water filters are capable of reducing or eliminating bad tastes and odours, chlorine, and other organic contaminants to produce significantly improved drinking water. We use carbon block filters with integral scale inhibitors as standard because they have a higher contaminant removal ratio than GAC (Gas Activated Carbon) filters.


How often do the filters need changing?
The water filters will last for 6 months. We offer a Free Filter Reminder Service to notify you when your filter needs replacing. Fitting is simple and will take no longer than 3 minutes.


How far can the coolers be plumbed in from the Mains supply?
Up to 15 metres away by use of a food grade flexipipe. Ideally the water supply will be within 3 Meters of the cooler.


How easy is it to install a plumbed in water cooler?
All of our water coolers come complete with a full set of instructions. The coolers are an easy DIY fit with no pipes to cut, no copper piping or soldering and no need to turn off the water. If you don't wish to install the cooler yourself we can install it for you for just £50.


Why mains filtered water?
We are lucky in the UK as the tap water is perfectly safe. Unfortunately it doesn't always taste as good as we would like it to, which is due the various impurities that maybe found in the mains water supply.

The great thing about filtering your water through the mains is that you benefit from the constant supply of mains water while the advanced filtration systems that we use remove the impurities.


How are the coolers installed?

You have 2 installation options:

Option 1 - Installation carried out by us
If you don't wish to install the cooler yourself we can install it for you (at a cost of £50.00) as long as the installation address is in the UK mainland.

Option 2 - Install the cooler yourself
Installation of our mains filtered water coolers is easy. The typical installation time is only half an hour and we provide everything that you need, no pipes will be cut and there is no copper piping or soldering involved in the installation. When you purchase your cooler we provide you with a detailed fact sheet which will guide you step by step through the installation process.

How are the coolers cleaned?

You have 2 cleaning options:

Option 1 - Clean the cooler yourself
When you purchase your cooler we provide you with a detailed fact sheet which will guide you step by step through the cleaning process. We will remind you when cleaning and filter replacement is required.

Option 2 - Cleaning carried out by a recommended contractor
If you don't want to clean the cooler yourself then we have a list of recommended contractors throughout the UK who will be able to help you, rest assured that we will stay in contact with you to ensure that you receive the quality of service that you deserve.


Do you sell bottled water coolers?
Yes we do, although we predominately deal with mains filtered water coolers we want to provide you with the right solution to meet your needs. To enable us to do this we do sell bottled water coolers, as these are sometimes the right products for our clients.
As we don’t supply the bottles of water, we will supply you with the contact details of 3 local bottled water suppliers, the average 19Ltr bottle will cost approx £5.50.


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